Shipping policy

Contiguous U.S.A.	Free standard shipping for all products and parts over $25 before tax. $8.99 flat rate for orders under $25.
Hawaii, Alaska	Calculated Rates. Prices vary depending on the shipping address.
Canada	Calculated Rates. Prices vary depending on the shipping address. Receivers are responsible for any tax, duty, and custom clearance fees.

Depending on item(s) in your order, you will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your package at our shipping carriers' online stores.
All juicer and blender orders to the contiguous U.S. are shipped via UPS Ground. We are not responsible for delivery delays due to poor weather conditions.
For customers who purchased Checkout+ Free Returns & Package Protection at checkout, if your package is lost in transit or missing after delivery, you may submit a shipping claim by clicking here to begin the process.

No P.O. Boxes: We cannot ship juicers or blenders to P.O. boxes. Orders with these addresses may be canceled.
Shipping Times: Orders typically ship within 1–2 business days. Delivery usually takes 2–7 business days.
Security Reviews: We may hold orders for security verification. If your order is held, we will notify you within 1–4 business days.
Ensuring Secure Delivery: To ensure your order arrives safely, juicers and blenders may require a signature. Please be aware that opting out of this signature requirement when applied removes our liability for lost items.

If you need to update your shipping address or notice an error after placing an order, please contact us immediately at (888) 682-5559. Our team will assist you with canceling or updating the order with the correct information. Please note that if the order has already been processed for shipment, we may be unable to make changes in time.

You can request to cancel your order by calling us at (888) 682-5559 or by emailing us with your request before the order is processed. However, once the order is processed and sent for fulfillment, we are not able to cancel or redirect your shipment. You will be responsible for any intercept fee if you still need to request to cancel your order while the shipment is in transit. If you were not able to cancel and need to return your order, please refer to our Return Policy.

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