It’s very easy! For a quick rinse between recipes, simply run water through the machine with the juice cap closed, then empty the water. For cleaning, we provide special tools that make the cleanup process fast and easy. Here's a short video to help you get started: https://www.youtube.com/watch?v=hx671LtvTf4

Yes, you can make most types of nut milk with all our vertical slow juicers. Soak the nuts overnight. Process the nuts in the juicer using 1 part soaked nuts and 1 part water. You can create milk with almonds, soy, cashews, and rolled oats using this method.

Here’s a short instructional video:https://www.youtube.com/watch?v=2AWOZNcQYq8 

The biggest difference between the three models is the feed chute where ingredients are inserted. The B6000 and C7000 models have a 3" wide feed chute with a small “fin” protruding from the middle of the chute for safety. So, when inserting an apple into the B6000 or C7000, a pusher (included) is needed to glide the apple through the safety fin into the juicing screw. The EVO820, however, has a 3.2” flap gate feed chute. The flap gate drops ingredients into the chute, eliminating the need for a safety fin. This way, you can simply drop an apple down the feed chute without using a pusher. The flap gate can also lock into place, providing a more narrow guide for inserting leafy greens. Overall, EVO820 has the newest parts and motor design. It also comes with a smoothie strainer and sorbet maker, whereas the B6000 and C7000 only come with a sorbet maker.

The two models are very alike, but C7000 is a later version of the B6000. The C7000 comes with a hopper, a flat-top funnel, that can be placed over the feed chute opening. The hopper makes it easy to place small items, like grapes, into the juicer. The C7000 also comes with a pulp strainer to place over the juice cup. This filters out any extra pulp within the juice.The B6000 does not come with these accessories. Generally, the C7000 contains all-around updates to the juicing parts for better yield and efficiency. The B6000 is our original whole slow juicer model and is now available for about $50 less than the C7000 juicer.

Our products are developed and manufactured from our own facility based in South Korea. Celebrating our 40 years of innovation, we are proud to be  part of a community that centers around health and wellness.

Our warranty varies on each product. Please see our warranty page for more information:https://www.shopkuvings.com/pages/warranty-information

All Kuvings® products come with a limited warranty from the date of purchase when utilized for normal and intended household use. If your Kuvings product has a defect in product material within the warranty period, Kuvings Support will repair or replace the defective part. You can learn more about our warranty terms at:https://www.shopkuvings.com/pages/warranty-information

Please login to your account at https://www.shopkuvings.com/account/login to check the status of your order and shipment. 

All orders shipped to the contiguous US will ship via Ground UPS and it can take up to 5 business days to deliver. 

We currently offer free shipping to contiguous US states. For Hawaii and Alaska, there is a $30 flat shipping fee. For more information please visit https://www.shopkuvings.com/pages/shipping-information

Yes, we ship select items to Canada via FedEx and Canada Post. You can use the shipping fee estimator in the cart to calculate approximate cost, but you will be given a more accurate shipping charge at checkout. Please note that we do not collect tax, duty or clearance fees, so you would be responsible for those billed by the shipping carrier.

We use UPS and USPS for shipping to the USA. We use FedEx and Canada Post for shipping to Canada. 

If for any reason you are not happy with your purchase, you can return your product within 30 days from the date of purchase. We only accept returns for  products directly purchased from kuvingsusa.com. For more questions, please visit https://www.shopkuvings.com/pages/return-policy.

You can check out with Paypal Credit or Affirm.To use either, you need pre-approval. 

For Paypal:go to the checkout page and select “Pay with Paypal,” which will redirect you to the Paypal website for pre-approval. 

For Affirm: on each product page, you will notice a prequalify link next to the product's price. Follow the link to get pre-approval, then come back to our site to complete the transaction.

You’re in control of how long you want to make monthly payments with Affirm.  To get the necessary pre-approval, f click the Affirm link provided on each product page. Follow the steps, then come back to our site to complete your purchase.

Visit Affirm’s  FAQ page (www.affirm.com/faqs) for any additional questions you may have. 

Yes. Affirm is one of the payment methods we make available to our customers. You finance the total amount after any special promo is applied. The total amount includes shipping and tax  as well. 

We currently only charge tax to customers shipping to addresses in Illinois or Canada. If you are not shipping your item to these regions, we do not collect sales tax from you.