NJE Juicing Strainer
Juicing strainer for The Masticating Slow Juicer.
Masticating Slow Juicer NJE3580U, NJE3570U, NJE3540U, NJE3530U
- ordering process
- customer service support
We ordered this after we had accidentally put part of a peach pit thru our juicer! Yikes! The new strainer came quickly but didn’t quite fit our juicer. Talked to customer service, sent them pictures of our problem and had a new strainer at our door in 3 days no questions asked. We didn’t even have to return the one that was sent first. Excellent job!!
From finding the parts and ordering to shipping and receiving the process was smooth and clear. Items arrived in a reasonable amount of time. I can use my Juicer again.
I needed the strainer and the drum, as the plastic broke on each and they should have lasted longer. $25 each? It seems excessive but I need it or I have to get a new juicer altogether, which I may do next time with the reliability low and the prices high for replacement parts. Overall, I do like the juicer a lot, but when pieces brake, it becomes a tax on your juicer with every replacement.
Im extremely happy with my purchase and recommend this product to everyone. Have been using this juicer for 3 years now (since 2016). It juices very well and extract as much juice as possible (the pulp is dry), is easy to maintain, and is quiet. Also, Im very satisfied with Kuvings customer service support. If I have any problems, they are always helpful.
The strainer I bought from you guys works in my old juicer very well. Thanks.