Black Friday Sale FAQ

The code is “THANKS” and must be applied at checkout to see the discounted price.The code expires on 11/28.

The prices are all reflected on our website. To see the prices with the discount, apply the code “THANKS” at checkout.

All customers in the USA (50 US states) and Canada can place an order on our official website: https://www.kuvingsusa.com/. Add your items to your cart, apply the discount code, and complete checkout. Customers outside the 50 US states and Canada can email help@kuvings.com to locate a nearby distributor.

The Black Friday sale runs from 11/14 to 11/28.

All juicers, blenders, citrus attachments, and insulated bottles are on sale. Replacement parts and select accessories are not included in the sale.

No. The Black Friday discount cannot be used with other coupons or promo codes.  

You have to type the discount code “THANKS” at checkout to apply the 30% discount. The discount is not applied automatically.

30% off is our Black Friday discount and our biggest one of the year. If the price decreases within 30 days, we can adjust it. 

We offer payment plans through Shop Pay, Afterpay, PayPal, and Affirm. Learn more about our payment plans here: https://www.kuvingsusa.com/pages/kuvings-payment-plan. 

No, only one credit card can be used per order.

Yes. You can use a gift card with a discount code. It can be used towards the product, tax, and/or shipping.

Shipping is free on all orders over $25 to 48 US states. Shipping costs to Alaska, Hawaii, and Canada are calculated at checkout

Due to a high volume of orders, allow 2 to 3 business days for your order to ship. After shipment, delivery takes 2 to 5 business days. Get more information on shipping here: https://www.kuvingsusa.com/policies/shipping-policy 

Please check your order status page for the tracking information and delivery status. If marked as delivered, please check other areas around your residence/business, as packages are sometimes placed in different spots. If you still don’t see the package, please contact us for assistance.

We don’t offer expedited or express shipping at this time.

We don’t ship internationally. We only ship to the USA (50 US states) and Canada. If you’re interested in our products and are located outside the USA and Canada, please email help@kuvings.com to locate a distributor near you.

You’ll receive an email/text message with your tracking information once your order has shipped.

You can change your shipping address if you contact us within 3 hours. Once your order has shipped, we cannot change your shipping address. 

You can return your household product within 30 days, and your commercial product within 14 days of delivery. Read our return policy here: https://www.kuvingsusa.com/policies/refund-policy

Yes! You can start a return online using this link:https://www.kuvingsusa.com/apps/returns

We can offer an exchange if your order hasn’t shipped yet and you contact us within 3 hours of placing it. You can contact us using this page: https://www.kuvingsusa.com/pages/contact-us. If your order has shipped, you will have to return the product and place a new order. If qualified, we may honor the original discount.

All our home juicers come with a sorbet strainer. Our commercial juicers do not.

Yes. All our juicers come with a juicing strainer, which is the strainer you use to make nut milks.

All our home juicers come with a smoothie strainer, except the C7000 and B6000 models. The smoothie strainer is sold separately for these two models. All our commercial juicers come with a coarse strainer, which can be used to make smoothies. Learn how to use the smoothie strainer here: https://www.kuvingsusa.com/blogs/stories/smoothie-strainer-how-to.

The AUTO10 Plus, EVO820, C7000, and B6000 juicers come with strainers.

Yes. The warranty period varies per product. Get more warranty information here: https://www.kuvingsusa.com/pages/warranty-information.

Yes! We provide special cleaning tools and brushes to make the cleanup process fast and easy. Here's a short video to show you the process: https://youtu.be/Ur1_HFfahd8.

Yes, our juicers can juice ginger, celery, and more. We recommend checking out our YouTube channel and social media platforms to see the wide variety of ingredients our juicers can juice and how they handle them.

The juicing time depends on the ingredients and the amount being juiced. For an estimate, we recommend checking out our “How Much Produce Makes 1 Cup of Juice?” blog, where we list juicing times of individual ingredients. 

The AUTO10 Plus comes with a hopper extension that increases the hopper's capacity to 135 oz and a stainless steel blade. The AUTO10 has a 100-oz large-capacity hopper. Both allow for large-batch juicing. Read our juicer comparison guide for more information: https://www.kuvingsusa.com/pages/kuvings-slow-juicers-buying-guide. 

Yes. We sell commercial juicers and blenders. All our commercial products are listed here: https://www.kuvingsusa.com/collections/all-commercial-products. 

Home juicers can operate for about 30-45 minutes, while commercial juicers can operate for up to 24 hours. Some commercial models also come with special certifications, making them authorized for use in businesses.

All our juicers come with a recipe book. We also have recipes on our recipe blog https://www.kuvingsusa.com/blogs/recipes. Feel free also to check out our social media platforms for more recipes.