Black Friday Sale FAQ

Our discount is automatically applied in the cart and at checkout with valid items. The reduced price will not appear on the product page. Simply add the product to your cart to see the discounted price applied before payment.

All customers in the USA (50 US states) and Canada can place an order on kuvingsusa.com. Add your items to your cart, check that the discount code is applied (for valid items), and complete checkout. Customers outside the 50 US states and Canada can email help@kuvings.com to locate a nearby distributor.

The Black Friday sale runs from 11/13 to 11/30.

All juicers, blenders, and dehydrators are on sale. Replacement parts and accessories are not included in the sale.

Only 1 valid code can be combined with the automatic Black Friday discount. This code must be applied either in the cart or at checkout. Our $60 off welcome code will not combine with the Black Friday discount.

We offer payment plans through Shop Pay, Afterpay, PayPal, and Affirm. Learn more about our payment plans here. 

No, only one credit card can be used per order.

Yes. You can use a gift card with a discount code. It can be used towards the product, tax, and/or shipping. Add the gift card code at checkout.

Shipping is free on all orders over $25 to 48 US states. Shipping costs to Alaska, Hawaii, and Canada are calculated at checkout.

Due to a high volume of orders, allow 2 to 3 business days for your order to ship. After shipment, delivery takes 2 to 5 business days. Get more information on shipping here.

Please check your order status page for the tracking information and delivery status. If marked as delivered, please check other areas around your residence/business, as packages are sometimes placed in different spots. If you still don’t see the package, please contact us for assistance.

We don’t offer expedited or express shipping at this time.

We don’t ship internationally. We only ship to the USA (50 US states) and Canada. If you’re interested in our products and are located outside the USA and Canada, please email help@kuvings.com to locate a distributor near you

You’ll receive an email/text message with your tracking information once your order has shipped.

You can change your shipping address if your order hasn’t shipped yet. Once it’s shipped, we cannot change your shipping address. We recommend contacting customer service immediately to make changes

You can return your household product within 30 days, and your commercial product within 15 days of delivery. Read our return policy here. 

Yes! You can start a return online using this link.

If you’re looking to do an exchange, please contact us immediately. We may be able to process an exchange if your order hasn’t shipped yet. If your order has shipped, you will have to return the product and place a new order. If qualified, we may honor the original discount. 

All our home juicers come with a sorbet strainer. Our commercial juicers do not.

Yes. All our juicers come with a juicing strainer, which is the strainer you use to make nut milks. 

All our home juicers come with a smoothie strainer, except the AUTO10 SQUARE Plus, C7000, and B6000 models. The smoothie strainer is sold separately for the C7000 and B6000 models. All our commercial juicers come with a coarse strainer, which can be used to make smoothies. Learn how to use the smoothie strainer here.

The AUTO10 SQUARE Plus, AUTO10 Plus, EVO820, C7000, and B6000 juicers come with strainers.

Yes. The warranty period varies per product. Get more warranty information here. 

Yes! We provide special cleaning tools and brushes to make the cleanup process fast and easy. Here's a short video to show you the process. 

Yes, our juicers can juice ginger, celery, and more. We recommend checking out our YouTube channel and social media platforms to see the wide variety of ingredients our juicers can juice and how they handle them.

The juicing time depends on the ingredients and the amount being juiced. For an estimate, we recommend checking out our “How Much Produce Makes 1 Cup of Juice?” blog, where we list juicing times of individual ingredients. 

The AUTO10 SQUARE Plus has a unique square shape and a maximum hopper capacity of 152 ounces. The AUTO10 Plus has the traditional round shape and a maximum hopper capacity of 135 oz. Read our juicer comparison guide for more information.

The AUTO10 Plus comes with a hopper extension that increases the hopper's capacity to 135 oz. The AUTO10 has a 100-oz large-capacity hopper. Both allow for large-batch juicing. Read our juicer comparison guide for more information.

Yes. We sell commercial juicers and blenders. All our commercial products are listed here. 

Home juicers can operate for about 30 minutes, while commercial juicers can operate for up to 24 hours. Some commercial models also come with special certifications, making them authorized for use in businesses.

All our juicers come with either a physical or digital recipe book. We also have recipes on our recipe blog. Feel free to also check out our social media platforms for more recipes.

No, we will not be restocking the AUTO10 Plus in black. If you are looking to buy a juicer with a black motor base, we offer the AUTO10 SQUARE Plus and the AUTO10 in black. You can also buy the hopper extension with the AUTO10.